Refund and Cancellation Policy

Refund  Policy

We understand that travel plans may change, and we aim to provide a fair refund policy for our guests. Please review our cancellation and refund terms before booking your Yala Safari tour.  

Refund & Cancellation Policy:

– Cancellations made at least 7 days before the scheduled safari date are eligible for a full refund.  
– Cancellations made within 7 days of the safari date are non-refundable.  
– No-shows or late arrivals will not be eligible for a refund.  

How to Request a Refund:

To cancel your booking and request a refund, please contact us via email or phone with your booking details at least 7 days before your scheduled safari.  

Processing Time: 

– Refunds will be processed within 5-7 business days and credited to the original payment method.  
– Any transaction fees charged by banks or payment processors may be deducted from the refund amount.  

Changes & Rescheduling:

– If you need to reschedule your safari, please inform us at least 7 days before your tour. Rescheduling is subject to availability.

Need help?

For any refund or cancellation inquiries, please contact our support team at contact@palegoldenrod-cheetah-793607.hostingersite.com